Privacy Policy

Transparent, secure, and student-focused. How we handle your data at IELTS Edulytics.

Last Updated: January 15, 2026

1. Introduction

Welcome to IELTS Edulytics. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ielts.edulytics.app/ or use our mobile application and AI-powered practice services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect#

We collect information to provide better AI feedback, track your progress, and manage coaching services.

A. Personal Information You Disclose

  • Identity Data: Name, email address, phone number.
  • Account Data: Password (stored in encrypted format), profile photograph. Encrypted means that the data is protected using strong encryption algorithms to ensure that it cannot be accessed by unauthorized individuals.
  • Student/Coaching Data: If you join via a Coaching Center, we may collect your student ID, class attendance records, and homework submissions.

B. Practice & Performance Data (AI Features)

  • Voice Recordings: Audio data when you use the Speaking practice module to generate AI feedback and band scores.
  • Written Responses: Essays and text submissions for the Writing module.
  • Test Results: Mock test scores, band predictions, progress analytics, and usage patterns.

C. Information Automatically Collected

  • Cookies: We use cookies to store your login session and preferences.

3. How We Use Your Information#

We use the collected data for the following purposes:

  • To Provide AI Analysis: Processing voice & text for feedback.
  • To Facilitate Learning: Tracking progress & generating reports.
  • For Coaching Centers: Enabling instructor oversight.
  • Account Management: Registration, login & support.
  • Communication: Updates, reminders & admin info.

4. How We Share Your Information#

We do not sell your personal information. We may share information in the following situations:

  • With Your Coaching Center

    If you are registered under an institute, instructors have access to your results and attendance.

  • Service Providers

    Vendors who perform services for us (e.g., cloud hosting, AI processing APIs).

5. Voice and AI Data Handling#

Special Note on AI Processing

  • Processing: Voice recordings are processed solely for analyzing speaking skills.
  • Storage: Temporary storage allows you to listen back to your practice.
  • Training: Anonymized data may be used to improve AI model accuracy.

6. Data Security#

We implement appropriate technical and organizational security measures to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

7. Third-Party Websites#

Our platform may contain links to third-party websites (e.g., App Store, Google Play). We are not responsible for the privacy practices or content of these third-party sites.

8. Children's Privacy#

Our services are generally intended for users preparing for the IELTS exam (typically 16+). We do not knowingly collect data from children under the age of 13.

9. Your Privacy Rights#

Depending on your location, you may have the right to:

  • Request access to the personal information we collect about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (Subject to data retention for Coaching Center records).

10. Updates to This Policy#

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

11. Contact Us#

Have specific privacy concerns?

Address

11/7, Tropical Uttarshuri, Kathalbagan,
Dhaka, Bangladesh.